Take Emotion Seriously When designing anything, even–especially–systems that feel like they are dry and neutral, we need to take emotion seriously. What does that look like?
Who sold us the idea that we need a tagline? Appreciated Fred Tally-Foos' piece niching down is bad and inhuman about the idea that “we need to be able to give our elevator pitch, explain who we are in a concise way on a resume or an Instagram bio, and use that clarity to move forward in life.” I
a data system is a hypothesis about the world A file system is an expression of how you see the world. Which things are like other things? Which things are different? Which categories are important? Which are unimportant? Organizations have trouble creating a file system that works for everyone, because everyone sees the world differently. And because they think
When was the last time you explained something to someone? When was the last time you explained something to someone? Did you do so willingly? With the excitement of mutual discovery? Did you do so grudgingly, perhaps because they’d never understand anyway? Or maybe because you couldn’t believe they hadn’t just googled it? (Remember that website, Let
LGBTQ Health Equity Mantras 1. WORKFLOWS BEFORE RAINBOWS. 2. COMPASSION BEFORE COMPETENCE. 3. DON'T RAISE AWARENESS. CHANGE BEHAVIOR. 4. TOP OF MIND MEANS TOP OF BUDGET. 5. SET HIGH EXPECTATIONS. COMMIT TO THEM. 6. INVEST IN TRANS LEADERS. 7. PARTNER WITH COMMUNITY LEADERS WHO CHALLENGE YOU. 8. x PATIENT NAVIGATION IS HEALTH
intuition is a practice When I was growing up, there was no way to look up when the train came. Sometimes a tourist would ask, "Where is the train schedule?" A New Yorker would reply, "There is no train schedule." I mean, there was. I suppose there probably was a
the old spiritual equation Once, I might have boiled my beliefs about spiritual life down to a simple equation: MEDITATE MORE = BETTER LIFE Meditating more was easy enough to quantify. If a 30-minute period was good, surely a 35-minute one was better. If one period a day was good, why not two? Why not