the trust thermocline
It’s the idea that for some products, irreversible consumer trust damage can happen far in advance of its impact.
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Be ruthless in discerning what works for you
Now is a time to get deeper in our understanding of what is easeful for us.
Be ruthless in discerning what works for you.
Separate that which is uncomfortable because it is on your growth edge from that which is not yours to do.
Perhaps the ultimate "productivity hack&
Good Strategy, Bad Strategy by Richard Rumelt
A good strategy defines a critical challenge. What is more, it builds a bridge between that challenge and action, between desire and immediate objectives that lie within grasp. -- from Good Strategy, Bad Strategy by Richard Rumelt
There's so much I didn't understand about strategy before
Is my blue your blue?
Who knew an Ikea rug would spark such an existential crisis?
Ours is a color-block rug, with stripes loud enough for a child’s room, but sophisticated enough for the living room. (We should know — we’ve had the rug in both places. Right now, it’s in the living
Take Emotion Seriously
When designing anything, even–especially–systems that feel like they are dry and neutral, we need to take emotion seriously. What does that look like?
a data system is a hypothesis about the world
A file system is an expression of how you see the world.
Which things are like other things? Which things are different? Which categories are important? Which are unimportant?
Organizations have trouble creating a file system that works for everyone, because everyone sees the world differently.
And because they think
Who sold us the idea that we need a tagline?
Appreciated Fred Tally-Foos' piece niching down is bad and inhuman about the idea that “we need to be able to give our elevator pitch, explain who we are in a concise way on a resume or an Instagram bio, and use that clarity to move forward in life.”
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